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Warranty

WE DO WHAT WE PROMISE!

Warranty

A worry-free painting experience

At Masterpiece Painting Contractors, we stand behind our work and we want our customers to be completely satisfied with their decision to hire us for their painting projects.

Exceeding our customers’ expectation has been the main driving force behind our company’s success in Palm Beach and Martin Counties. We consistently provide high quality painting services at a fair price while providing the best customer service possible.

HOME EXTERIOR PAINTING WARRANTY

Masterpiece Painting Contractors is pleased to offer its customers an exceptional five-year warranty on its home exterior painting work. This warranty protects homeowners against defect in workmanship. Defects include peeling, blistering, chipping and other defects directly related to human error in the painting application.

With such a strong warranty, you can have peace of mind in knowing that your painting project is in good hands with the best painting company in town, Masterpiece Painting Contractors.

HOME INTERIOR PAINTING WARRANTY

Masterpiece Painting Contractors adheres to and follow only the best painting practices and standards. Even though our professional painters take all the precautionary measures to make sure our work is not defective, sometimes defects in workmanship can happen. Such defects include peeling, blistering, and chipping that expose the substrate. To protect customers against such defects in workmanship, Masterpiece Painting Contractors warranties its interior painting work for two years. With this warranty, Masterpiece Painting Contractors will furnish the labor to correct the defective condition free of charge.

Interior and exterior painting warranty claim

To obtain service under Masterpiece Painting Contractors limited warranty, you, the homeowner, shall give us a written notice. In that written notice, you shall briefly describe the type of work performed, the date the work was performed and the nature of the defect. Click here to claim any warranty.

Interior and exterior painting warranty limitations

Masterpiece Painting Contractors limited warranty does not cover (1) peeling resulting from the breakdown of any underlying, older paint film, (2) peeling on any horizontal surfaces exposed to standing water, underneath water vapors or water penetration such as concrete floors and decks; (3) any structural cracking of the painted surfaces. (4) surface failure such as rotted wood, concrete delamination, and metal corrosion. Please note that Masterpiece Painting Contractors warranty covers workmanship (labor) only and excludes all materials used. Paint and other materials selected are not covered by this warranty. Please refer to the manufacturer’s warranty statement for details about any warranties that may apply to the materials used on your interior or exterior painting project.

At Masterpiece Painting Contractors, we stand behind our work. We are a company with integrity that believes in excellent customer service, and we always deliver on the promises we make to our customers. One of those promises is the warranty that comes with all the residential painting projects we undertake.  If something has gone wrong with the work we have done at your home, we want to hear from you so we have a chance to correct it.

The work we have done on your home came with a warranty – two-year for interior painting and five-year for exterior painting. This warranty covers the labor cost to rectify the defective application. If you have a warranty claim, please complete the contact form here to expedite your claim for prompt resolve. Your claim will be answered within 48 hours from the time you submit this claim. You also can call the main office at (561) 674-4663 in Palm Beach County or (772) 333-6000 in Martin County.